Drive Guest Engagement with Data-Driven Personalization
Drive repeat bookings and unwavering loyalty. UNO Guest Marketing Suite lets you personalize each guest's experience with tailored messages across email, SMS, and WhatsApp. Elevate guest satisfaction, grow revenue, and nurture long-term relationships.
Engagement Across Every Channel
Deliver Personalized, Multichannel Campaigns with UNO Guest Marketing Suite
With UNO Guest Marketing Suite, personalize guest communications using real-time data to
craft experiences that resonate. Create seamless, multichannel campaigns that drive engagement, increase bookings, and build loyalty.
Engage Guests Across Every Channel
Reach guests on their preferred messaging channels: SMS, and WhatsApp to enhance each stage of their journey, with transactional, informational, and promotional messages.
Access Real-Time Guest Communication
Segment guests in real time based on booking patterns, preferences, and past interactions. Ensure every message reaches the right person at the right moment.
Effortless Email Campaign Automation
Design and launch email campaigns using our intuitive, drag-and-drop editor to create highly personalized campaigns. Schedule automated messages to reach guests at the perfect moment in their journey.
Unlock Campaign Insights
Track campaign performance with analytics on open rates, click-through rates, and revenue impact to optimize your strategy and drive results.
Effortless Multichannel Communication
Reach & Engage Guests Effortlessly
Focus on Personalization with a Centralized, Automated Approach
UNO’s Guest Marketing Suite empowers you to connect with guests on their preferred channels – email, SMS, and WhatsApp, with personalized messages. With a centralized platform, managing multichannel campaigns is easier than ever, driving deeper engagement and increased direct bookings.
- Manage all campaigns from a single, streamlined platform
- Send automated transactional, promotional, and informational messages
- Boost your bookings and loyalty with tailored campaigns that offer relevant incentives
Unlock the Full Potential of Segmentation to Drive Direct Bookings
UNO’s segmentation tools allow you to group guests based on various behaviors and attributes. By delivering personalized outreach that increases engagement and drives meaningful results, you can ensure the right guest receives the right message, at the right time.
- Segment guests by booking behavior, stay history, or preferences to deliver personalized offers
- Use insights to engage CTA builders with exclusive direct bookings offers
- Create tailored campaigns to boost loyalty and increase guest retention
Easily Design & Automate Email Campaigns with the Drag-and-Drop Builder
UNO’s email drag-and-drop designer leverages generative AI to provide content suggestions for your email copy, effective targeting for clients, and engaging designs. AI-powered enhancement helps you optimize your campaigns effectively.
- Automate email copy with smart tools that enable you to improve, optimize, or update at scale
- Receive real-time and build upon quality with campaign health and autonomic recovery
- Precise AI and personalized recommendations tailored to your guests' needs
Seamless PMS Integrations
Connected With the Leading PMS Systems
Our platform integrates with top PMS partners to enhance guest experiences without disrupting your operations. Utilize deep data integrations to personalize interactions and streamline workflows, delivering relevant offers and services to your guests.
Get More From UNO
Get More Than a Guest Marketing Suite. Get UNO Direct Stack
Guest Marketing Suite is one part of UNO Direct Stack — the complete direct revenue system that brings guest marketing together with your Booking Engine, Channel Manager, and Paid Marketing. Same zero-upfront-cost model, now built as a Unified Growth Engine to 5X your direct bookings in an AI-First World.
- 5× Your direct bookings growth with one trusted platform
Engage Guests & Boost Direct Bookings with UNO Guest Marketing Suite
Unlock the power of personalized, multichannel campaigns that drive engagement, boost bookings, increase email, SMS and WhatsApp. Ensure every guest receives the Right Room at the right time, boosting direct bookings and guest satisfaction.