Say hello to

The First CRS-Ready AI Voice Agent for Hotels

Speak to Your Guests in 18+ Languages Easily

Turn Every Ring into Revenue with VIVA

An AI agent designed specifically for hotels to automate bookings, answer guest inquiries, and reduce missed revenue opportunities

24x7 Availability

Never miss a call,
even during off-hours

Multi Language Support

18+ global languages
supported

Seamless Integration

PMS & Booking Engine Integration
Works with your existing tech stack.

Automated Upselling

AI suggests room upgrades,
add-ons, and promotions.

Personalized Guest Interactions

Recognizes repeat guests &
tailors recommendations.

Secure & Compliant

Fully GDPR & PCI compliant
with encrypted data handling.

100%

Answer Rate
Achieved

40%

Revenue Uptake Through Cross-selling

40%

Increased
Bookings

68%

Reduction in
Operational Cost

How it Works

Step 1

Guest Calls
Your Hotel

Step 2

UNO VIVA responds in your language and brand identity

Step 3

Confirms Booking, recommends upgrades, modifies bookings or transfers to staff when needed

Step 4

Sends confirmations to guests and to PMS

See it in Action

Get a Customised Demo for your Hotel to see how UNO VIVA simplifies reservations

Book A Room

Effortless AI-powered booking for a seamless guest experience.

Modify a reservation

Quickly update, change, or adjust bookings with ease.

Upselling Ancillary

Smart AI-driven recommendations to enhance guest stays.

FAQs - Frequently Asked Questions

Find answers to common questions and get the help you need, all in one place.

What is UNO VIVA?

How is this different from an IVR or a chatbot?

What core systems does UNO VIVA integrate with?

How long does implementation take?

What languages does UNO VIVA support?

Experience The Future with UNO VIVA

Get started on the journey of unlocking the true potential
of your voice channel with AI.
Sign up for a customised demo.